Terms & Conditions

Welcome to MAG Lifestyle. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using the MAG Lifestyle website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Products & Availability

We strive to ensure that all products displayed on our website are accurate and available. However, product availability may change without prior notice. MAG Lifestyle reserves the right to discontinue, modify, or update products, prices, descriptions, and promotions at any time.

3. Product Images & Colors

We make every effort to display our products as accurately as possible. However, actual product colors may vary slightly due to lighting, photography, and individual screen settings. Minor variations in color or texture are not considered defects.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR). MAG Lifestyle reserves the right to change prices, promotions, and discounts at any time without prior notice.

5. Order Confirmation

Once you place an order, you will receive an order confirmation via Email, SMS, or WhatsApp. Order confirmation does not guarantee shipment. MAG Lifestyle reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, payment verification issues, suspected fraudulent activity, or any other valid reason.

6. Cash on Delivery (COD)

Cash on Delivery (COD) is available across Pakistan. For selected orders, MAG Lifestyle may request advance payment before dispatch.

7. Advance Payment Verification

If advance payment is required, our customer support team will contact you with the payment details. After making the payment, you must send the payment screenshot along with your order number on our official WhatsApp. Orders requiring advance payment will only be confirmed after successful payment verification.

8. Shipping & Delivery

Orders are processed according to our Shipping Policy. Standard delivery time is approximately 5–7 business days. Delivery may occasionally be delayed due to courier operations, weather conditions, government restrictions, public holidays, or unforeseen circumstances.

9. Open Parcel Policy

Customers are welcome to open and inspect their parcel at the time of delivery wherever this facility is supported by the courier partner. If you notice any issue with your parcel, please contact our customer support team immediately.

10. Customer Responsibilities

Customers are responsible for providing accurate information, including their full name, mobile number, and shipping address. MAG Lifestyle is not responsible for delivery delays caused by incorrect or incomplete customer information.

11. Exchange & Returns

Exchange and return requests are subject to our Exchange & Return Policy. Products must be returned in their original condition, unused, and with all original packaging where applicable.

12. Intellectual Property

All website content, including product images, logos, graphics, text, designs, and other materials, is the property of MAG Lifestyle and may not be copied, reproduced, distributed, or used without prior written permission.

13. Limitation of Liability

MAG Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy. We respect your privacy and use your information only for order processing, customer support, and improving our services.

15. Changes to Terms & Conditions

MAG Lifestyle reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after any changes indicates your acceptance of the updated terms.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through our official WhatsApp, email, or social media channels.